Click on the links below to access additional information about your mediacom services.
Mediacom cable box not working.
D check the front of the digital adapter to see if the green light is on and blinking.
We pride ourselves in giving you the best connected in home experience.
Try using the remote again.
When should we call you.
As soon as agent is.
It was not and we still don t have cable internet phone service.
If it is not on check to make sure the power plug was plugged.
Allow the cable box 5 10 minutes to fully reset.
Liz renninger renningerliz reported 4 hours ago.
Our technicians are working on resolving the issue.
Problems can include image freezing and sound issues.
Resetting the box can help solve these issues.
Next use the remote control to turn off the tv or cable box.
I already dm d and read all the customer support links and still no service.
Mediacom serves customers in over 1 500 communities in 22 states.
Mediacom says work was completed.
Routefifty it isn t just speed data that should be collected but also reliability and stability.
As your cable box restarts the lights on the display will blink or it will say boot you may also see a loading bar or icon on your tv screen while the box restarts.
Click for an outage callback.
Manually turn on the tv or cable box by pressing the power button on the front panel.
Enter your zip code to find the mediacom office closest to you.
Mediacom s hd cable boxes allow you to view programming offered by mediacom in high definition.
If the channel changes there is a problem with the remote control.
Leave the cable box alone and don t touch any buttons on the remote until it s finished loading.
Plug the other end into a working electrical outlet or power strip.
It is possible however that you may run into problems while using one of these boxes.
Make sure that the outlet is not controlled by a switch that gets turned on and off.
No support at mediacom laissez faire approach attitude is not acceptable.
Delivering you services on one platform from one company and equipped with the latest technology so you get the most out of your tv internet phone.
If this did not correct the problem proceed to the next step.
Answer center covid 19 alerts.
Back to top check.
If the remote is still not functioning correctly press the chan button on the front of the receiver.
Jeanlupoli mediacomsupport i have been waiting for 3 days for the technician s promised return with more cable.
If device does not turn off then change the batteries in the remote control.
Service that simply works together.
The callback service is only available from 8am to 7 30pm cst.
